Privacy Policy

Last updated: April 19, 2026

Who we are

This website is the online shop of Bracchiatus Pretzels LLC. Our website address is: bracchiatuspretzels.com.

Cookies

This website uses cookies to provide various services, display products, and obtain data for marketing and analytics purposes. You may opt out of some of these cookies. We will not share or sell this data without your consent.

If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:

• Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
• Location, IP address, and browser type: we’ll use this for purposes like estimating taxes and shipping
• Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details, and optional account information like username and password. We’ll use this information for various purposes, such as to:

• Send you information about your account and order
• Respond to your requests, including refunds and complaints
• Process payments and prevent fraud
• Set up your account for our store
• Comply with any legal obligations we have, such as calculating taxes
• Improve our store offerings
• Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email, and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it. For example, we will store order information for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses. We may store your information for longer periods if required by law.

We will also store comments or reviews, if you choose to leave them.

Embedded content from other websites

Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Reviews

When visitors leave reviews on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your review, your profile picture is visible to the public in the context of your review.

Contact forms

If you choose to contact us via the contact form on our website, you consent to us storing your name, email address, and any other information that you provide via the form.

If you contact us directly via email, or reply to an email sent by us, we will store your email address, name, and any other information that you provide just as if you had contacted us via our contact form.

We will store this information for as long as needed to resolve your inquiry. We will not share or sell this information without your consent.

Who we share your data with

Certain third parties may have access to your data, such as but not limited to WP Armour (to prevent spam), WooCommerce (to display products), Stripe (to process payments), MailPoet (to send emails), and Pirate Ship (to ship orders). Each third party may use and store your data in accordance with their respective privacy policies. We will not share your data with these parties beyond that which is necessary to ensure proper functioning of the site and service your order. By using this site, you consent to us sharing information as necessary to show you products, as well as process and ship any orders that you place on the site.

We may receive data about you from third parties, such as Google and Meta.

We use the Cloudflare Turnstile security service (hereinafter “Cloudflare”) on our website. The full details of this service and their privacy policy can be found here.

Complianz | The Privacy Suite for WordPress

This website uses the Privacy Suite for WordPress by Complianz to collect and record Browser and Device-based Consent. For this functionality, your IP address is anonymized and stored in our database. This service does not process any personally identifiable information and does not share any data with the service provider. For more information, see the Complianz Privacy Statement.

LiteSpeed Cache

This site utilizes caching in order to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator, but may easily be purged by the admin before their natural expiration, if necessary. We may use QUIC.cloud services to process & cache your data temporarily. Please see https://quic.cloud/privacy-policy/ for more details.

Newsletter and emails

If you have subscribed to our newsletter or if you are a member of our website (you can log in) or if you have purchased on our website, you may receive emails from us.

We will only send you emails that you have signed up to receive, or which pertain to the services or products we provided to you.

To send you emails, we use the name and email address you provide us. Our site also logs the IP address you used when you signed up for the service to prevent abuse of the system.

This website can send emails through the MailPoet Sending Service. This service allows us to track opens and clicks on our emails. We use this information to improve the content of our emails.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We store customer purchase records indefinitely in order to comply with our legal obligations.

Our payment processor (Stripe) may retain credit/debit card information in order to process payments and prevent fraud. More information can be found in Stripe’s privacy policy.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Customer data is processed via webhosting providers located in the United States.

Visitor comments may be checked through an automated spam detection service.

How we protect your data

Your data is stored securely using modern encryption techniques. Only authorized personnel may access your data.

Contact information

If you have any questions, please contact us via our website or at support@bracchiatuspretzels.com.